About the Journal

   Journal title  :
Buletin Administrasi Pemerintahan dan Pelayanan Publik
   Initials  :
BAP3
   Abbreviation  :
Bul. Adm. Pemerintahan Pelayan. Publik
   Frequency  : 12 issues per year
   DOI  : https://doi.org/10.55681/poltekamadigital by Crossref
   Online ISSN  : xxxx-xxxx
   Editor-in-Chief  : Ishep Tahta Maulana
   Publisher  : LPPM Politeknik AMA
   Citation Analysis  : [Sinta] [Google Scholar]
 
Buletin Administrasi Pemerintahan dan Pelayanan Publik (BAP3) (Bulletin of Government Administration and Public Service) is a peer-reviewed, open-access international journal dedicated to publishing pioneering research at the intersection of government administration, bureaucratic operations, and citizen-centric public service delivery. Positioned as a premier scholarly forum for the modernization of state apparatus and frontline service excellence, the bulletin serves public administration scholars, government management analysts, civil service practitioners, ombudsman researchers, and public policy leaders worldwide. BAP3 prioritizes high-impact empirical research, public service quality evaluations, bureaucratic workflow analyses, and in-depth case studies on administrative reform and service innovation. By synthesizing foundational theories of governmental administration with modern paradigms of New Public Service (NPS), Public Value Management, and digital service transformation, the bulletin fosters a deep, comprehensive understanding of how efficient, responsive, and ethical administrative machinery translates governmental mandates into tangible, inclusive public welfare.

Scope and Topics
Reflecting its mandate to advance the study of governmental administration and public service excellence, the bulletin welcomes high-quality original research articles, systematic literature reviews, comparative administrative studies, and applied service evaluations within the following thematic areas:
  • Public Service Delivery, Innovation & Quality Management: Design and evaluation of public service standards, one-stop integrated service centers (Mal Pelayanan Publik), citizen satisfaction indices, co-production of public services, and inclusive service accessibility for vulnerable populations.
  • Government Administration & Bureaucratic Operations: Machinery of central and local government, administrative law and procedural compliance, organizational restructuring of government agencies, intergovernmental administrative coordination, and frontline street-level bureaucracy.
  • Digital Public Services & E-Government Transformation: Digitalization of public administration (Sistem Pemerintahan Berbasis Elektronik), GovTech applications, smart city service ecosystems, automated administrative decision-making, and digital divide mitigation in public service access.
  • Civil Service Management, Leadership & Public Ethics: Human resource management of the state civil apparatus (Manajemen ASN), public service motivation (PSM), transformational administrative leadership, bureaucratic ethics, and integrity zones (Zona Integritas).
  • Public Accountability, Ombudsman & Grievance Redressal: Transparency in administrative processes, public complaint handling systems (SP4N-LAPOR!), ombudsman oversight, maladministration prevention, and community participation in monitoring public services.
Publication Frequency
To ensure rigorous editorial oversight, thorough peer review, and the timely dissemination of government administration and public service research, BAP3 is published semi-annually (2 issues per year, typically scheduled for release in June and December). Special thematic issues focusing on digital public service acceleration, frontline bureaucracy resilience during crises, or integrated local service innovations may be commissioned by the Editorial Board.

Peer Review Process
BAP3 enforces a strict double-blind peer review policy to maintain the highest standards of academic integrity, analytical objectivity, and empirical validity across governmental administration and public management disciplines.
  • Initial Desk Evaluation: Every submission undergoes a preliminary screening by the Editor-in-Chief or a relevant Subject Editor to assess thematic alignment, methodological soundness (quantitative survey/econometric rigor, qualitative administrative case study depth, service data accuracy, or conceptual logic), and structural compliance. Plagiarism screening via Turnitin/iThenticate is strictly executed at this stage, requiring a similarity index below the bulletin's maximum threshold.
  • Expert Peer Review: Manuscripts passing the desk evaluation are anonymized and assigned to at least two independent reviewers who are established academic researchers, senior government administration scholars, or public service management specialists in the relevant domain.
  • Editorial Decision: Based on the reviewers' recommendations, the Editorial Board renders one of four decisions: Acceptance, Revisions Required (Minor/Major), Resubmit for Review, or Rejection. The final decision rests entirely on intellectual merit, methodological clarity, and the potential for tangible impact on governmental administration and public service delivery.
Mission Statement "The mission of the Buletin Administrasi Pemerintahan dan Pelayanan Publik (BAP3) is to advance administrative and public management scholarship by publishing rigorous, evidence-based research that bridges governmental bureaucracy with citizen-oriented service excellence. Grounded in the philosophy that the ultimate measure of good government is the quality, equity, and dignity of the public services it provides to its citizens, the bulletin aims to democratize administrative research by offering an unrestricted platform for global academic, bureaucratic, and civic dialogue. Through the promotion of diverse, rigorous quantitative, qualitative, and evaluative methodologies, BAP3 seeks to empower public administrators, inspire service innovators, and shape responsive, transparent, and high-performing governmental service paradigms worldwide."